License Information
This License Information page sets out the legal and regulatory framework under which National Casino operates. The information below is provided to ensure transparency, compliance with applicable laws, and to support informed use of the platform by users located in Australia and other permitted jurisdictions.
Operator Details
National Casino is operated by National Entertainment Group B.V., a company duly incorporated under the laws of Curaçao.
- Registered Company Name: National Entertainment Group B.V.
- Registration Number: 152233
- Registered Address: Emancipatie Boulevard Dominico F. “Don” Martina 31, Curaçao
- Country of Registration: Curaçao
Licensing and Regulatory Authority
The operator holds a valid remote gaming licence issued under the jurisdiction of Curaçao.
- Licence Type: Master eGaming Licence
- Licence Number: 365/JAZ
- Regulatory Authority: Curaçao eGaming Authority
The licence authorises the provision of online gaming services, including casino games, subject to the regulatory requirements established by the licensing authority. The operator is required to maintain compliance with applicable standards relating to fairness, security, and operational integrity.
Territorial Scope of Services
The services provided by National Casino are intended for users in jurisdictions where online gaming is legally permitted. Access to the platform from restricted or prohibited jurisdictions is not authorised.
Users located in Australia should note that online gambling laws may impose limitations on the availability of certain services. It is the responsibility of each user to ensure that their use of the platform complies with local laws and regulations applicable in their place of residence.
Age Restrictions
Access to and use of the platform is strictly limited to individuals who are at least 18 years of age.
- Minimum Age Requirement: 18 years
- Verification: Age verification is conducted as part of the KYC process
Any account identified as belonging to an underage individual will be suspended and subject to investigation.
AML and KYC Policy
The operator implements Anti Money Laundering and Know Your Customer procedures in accordance with international regulatory standards.
Key AML and KYC Measures
- Verification of user identity prior to withdrawals or when required
- Collection of identification documents such as passport or driver licence
- Verification of residential address through supporting documentation
- Ongoing monitoring of transactions for suspicious activity
- Reporting obligations in accordance with applicable regulatory frameworks
The operator reserves the right to request additional documentation and to suspend or terminate accounts where compliance requirements are not met.
Data Protection and Privacy
National Casino processes personal data in accordance with applicable data protection laws and recognised international standards.
Data Protection Principles
- Collection of data limited to what is necessary for service provision
- Secure storage using encryption and access controls
- Use of personal data solely for operational and regulatory purposes
- Restriction of access to authorised personnel only
- Retention of data in line with legal obligations
Further details are available in the Privacy Policy at https://national-cassino-austalia.com/privacy-policy/.
Responsible Gambling
The operator is committed to promoting responsible gambling practices and providing tools to assist users in maintaining control over their gaming activity.
Responsible Gambling Measures
- Deposit limits and loss limits
- Session time controls
- Self exclusion options
- Reality checks and activity reminders
- Access to support organisations
Users are encouraged to seek assistance if gambling behaviour becomes problematic. Additional information is available at https://national-cassino-austalia.com/responsible-gambling/.
Fairness and Game Integrity
All games offered on the platform are provided by licensed software suppliers and are subject to regular testing and certification. Random Number Generator systems are used to ensure that game outcomes are fair and not subject to manipulation.
Dispute Resolution
The operator has established procedures for handling user complaints and disputes in a structured and transparent manner.
Complaint Handling Process
- Users should submit complaints via the official support channels listed on the website
- The operator will acknowledge receipt and commence review
- A response will be provided within a reasonable timeframe
- If the matter remains unresolved, it may be escalated to the licensing authority
Users may contact the Curaçao eGaming Authority where applicable for further review of unresolved disputes.
Compliance Statement
National Casino operates in accordance with the conditions of its licence and applicable regulatory requirements. The operator undertakes to maintain operational transparency, uphold user protection standards, and comply with all relevant legal obligations.
Use of the platform constitutes acceptance of the applicable Terms and Conditions, which can be accessed at https://national-cassino-austalia.com/terms-conditions/.